Contact information

Contact Information

KitchenGrip is committed to providing customers with accessible and transparent contact information.

For questions regarding products, orders, shipping, returns, refunds, or general customer service, you may contact us using the information below.

Store Information

Store Name: KitchenGrip
Website: kitchengrip.site
Established: 2022

Customer Support

Email: support@kitchengrip.site
Phone: (250) 492-8258

For order-related inquiries, please include your order number and the email address associated with your purchase whenever possible.

Mailing Address

KitchenGrip
2481 McKenzie St
Penticton, BC V2A 6H9
Canada

Order Support

Please contact our customer support team if you require assistance with:

  • Product information

  • Order status

  • Shipping or tracking

  • Address corrections

  • Damaged or incorrect products

  • Returns

  • Refunds

  • General store questions

For return requests, please contact us before sending merchandise back. Our team will provide applicable return instructions after reviewing your request.

Customer Service Commitment

We aim to handle customer inquiries clearly, professionally, and efficiently. When contacting us, please provide sufficient information for our team to understand and investigate your request.

For matters concerning our shipping and return procedures, please also review the Shipping Policy and Return & Refund Policy available on our website.

KitchenGrip Customer Support
Email: support@kitchengrip.site
Phone: (250) 492-8258